REConnect

REConnect is an online service that allows RECs to lodge Electrical Works Requests (EWRs) and better manage customer connections.  The benefits REConnect provides to RECs include:

  • A simple registration process using a secure logon
  • A more streamlined EWR process
  • The ability to create EWR templates
  • The ability to attach related documentation to an EWR prior to submitting
  • The ability to submit and view their EWRs’ status 24hrs per day, 7 days per week
  • The ability to monitor the progress of their submitted work requests
  • Notification of an ‘Anticipated Connect By Date’
  • Frequent communication of an EWRs key milestones, via SMS or email
  • A central repository for EWRs and all associated paperwork
  • Minimise EWR enquiries/follow up with CitiPower/Powercor and Retailers 

Using REConnect is an easy 3 step process:

  1. Register as a user
  2. Create an EWR, attach related documents, as required; and
  3. Submit

To register as a new user or to log on as an existing user, click here or on REConnect in the Related Links below.

If you require help registering or using REConnect please contact us via the following:

 

Related Links