Latest News
Click on the links below for the latest updates, news, announcements and information from CitiPower and Powercor.
Visit our Media Centre for our up-to-date archive of corporate media releases.
-
The Future's Bright for Apprentices and Trainees
01 September 2010CitiPower and Powercor have structured apprenticeship and traineeship programs that allow qualified candidates start a career in the electricity industry, in challenging roles that suit their experience, interests and ambitions. Click here to learn more.
-
Service Difficulties and Faults Telephone Service Temporarily Unavailable
10 August 2010A fault within our telecommunication service provider's network has caused a temporary interruption to our 24 hours faults and service difficulties telephone line. Please ring 13 22 06 for all enquires and service difficulties reports until further notice
-
Powercor Network Services
24 June 2010The major service provider for CitiPower and Powercor Australia, Powercor Network Services is a project management, supply chain service, engineering, design and construction services business with a solid performance record in Australia and New Zealand.
-
Latest Techtalk Newsletter Released
23 June 2010The June 2010 edition of our popular trade publication "Techtalk" is now available. The newsletter provides updates on developments in the electricity industry and helpful information for contractors and suppliers who work on our electricity networks.
-
CitiPower and Powercor Disappointed by Draft Determination
07 June 2010CitiPower and Powercor Australia have expressed their disappointment with the draft determination on their price-service proposals for the five years 2011-16, recently released by the Australian Energy Regulator (AER).
-
Smart Meter Update: Roll Out on Track
05 June 2010Our roll out of smart meters and the infrastructure that supports them is being undertaken in accordance with a Victorian Government mandate. The roll out has been very successful to date, with more than 60,000 meters installed, and is continuing.
-
2009 CitiPower and Powercor Annual Report
11 May 2010The 2009 Annual Report incorporates our award winning Sustainability Report, and showcases our accomplishments from the calendar year. The joint report also highlights our performance related to key measures associated with our four key stakeholder groups
-
Business Wins esaa Sustainability Reporting Award
22 March 2010CitiPower and Powercor's most recent Sustainability Report has been named the best sustainability report of the year by the Energy Supply Association of Australia (esaa). This is the second time that CitiPower and Powercor has won the award.
-
Fact Sheets - Tariff Changes and Going Solar
11 March 2010CitiPower and Powercor has developed easy to understand fact sheets that will help customers and contractors alike understand recent electricity tariff changes, and also outline the meter and tariff choices available through installing solar generation.
-
Smart Meter Rollout Schedule - Update
23 February 2010CitiPower and Powercor are exchanging more than one million manually read electricity meters for smart meters, as part of a Victorian government program. The meter rollout is scheduled suburb by suburb and region by region and will be completed by 2013.
-
Powercor Continues Storm Recovery Effort
12 February 2010More than 65,500 Powercor Australia customers have lost power supply over the past two days and damage to the electricity distribution network has been extensive, with more than 50 transformers requiring replacement across a broad geographic network area.
-
Premium Feed in Tariffs
30 October 2009From 1 November 2009, a premium feed in tariff of 60 cents per kWh will be paid to eligible customers who feed electricity into the distribution grid through small scale solar photovoltaic systems with a capacity up to or equal to five kW.
-
Major Network Outage - All Customers Restored
08 October 2009At approximately 4.20 pm on 8 October, an incident within the Keilor Terminal Station interrupted supply to some 100,000 Powercor network customers, supplied through five separate Zone Substations in Woodend, Sunshine, Sunshine East, St Albans and Melton.
-
New Resource for Our Contractors and Suppliers
01 October 2009Contractors and suppliers to the CitiPower and Powercor Australia networks can now access valuable information about our technical standards and work practices, including information about health and safety and the environment, via a new dedicated website
-
Take Control of Your Career
11 August 2009Applications are now open for our 2010 Apprenticeship and Traineeship intake. Successful candidates can earn an industry qualification and enjoy great rewards, working for a strong and stable employer in an industry that's essential to all our lives.
-
Energy Efficient Streetlighting Business Briefs
01 July 2009CitiPower and Powercor have developed comprehensive business briefs to assist councils in their evaluation of energy efficient lighting options. We have also constructed numerous physical demonstration sites to display various streetlighting technologies.
-
Fault Restoration Efforts Progressing Well
30 June 2009Strong and damaging winds yesterday caused a significant number of power outages in western and central Victoria. Crews have managed to resolve all but a handful of faults by this morning by prioritising their restoration effotrts throughout the evening.
-
Latest Sustainability Report Available Online
25 June 2009We have recently released our 2008 sustainability report, detailing our performance across seven key sustainability areas. The report provides an overview of our business, corporate governance and key stakeholders and has been independently verified.
-
Smart Metering Partners Announced
10 June 2009The Hon. Peter Batchelor MP, Minister for Energy and Resources, joined CitiPower and Powercor today to announce its partners in agreements worth more than A$300m to support the installation of smart meters within its Victorian distribution networks.
-
Connection Technical Advisors are Here to Help
19 May 2009Suppliers or contractors involved in CitiPower or Powercor customer connections may benefit from the services of our Connection Technical Advisors. Ten advisors are available across our network areas, providing a range of practical connections information
-
Load Shedding Explained
01 April 2009Load shedding describes a rapid reduction of electrical load to particular sections of our network, to protect the security the network overall. It is a rare ocurrence, but a vital part of the emergency management of electricity networks worldwide.
-
Planting Trees Near Power Lines
27 February 2009Trees or shrubs planted near overhead or underground power cables need to be chosen carefully to ensure your plants will thrive without coming into contact with electrical equipment. We have developed a planting guide for home gardens and rural properties
-
Bushfire Recovery Work Complete
12 February 2009Powercor Australia has completed all outstanding customer reconnection works after last weekend's devastating Victorian bushfires.
-
Extreme Weather and Power Supplies
28 January 2009CitiPower and Powercor is committed to taking all reasonable steps to meet peak electricity demand this summer and has invested millions of dollars in preparing its electricity networks for extreme weather conditions.
-
Changes to Victoria's Competitive Energy Market
17 December 2008There have been changes to the regulation of the competitive energy market in Victoria. While these changes affect electricity retailers, and not distributors like CitiPower and Powercor Australia, the choices will help customers make informed decisions.
-
Customer Charters Awarded Best in Australia
31 October 2008CitiPower and Powercor have been recognised for our efforts in customer service, picking up a number of national awards at the recent Customer Service Institute of Australia (CSIA) Service Excellence Awards, including best Australian customer charters.
-
Endeavour Australia Cheung Kong Scholarships
01 October 2008Victorian Premier, Hon John Brumby MP and Group Managing Director of Cheung Kong Infrastructure Holdings Limited, Mr HL Kam recently recognised this year's Endeavour Australia Cheung Kong Scholarship recipients at a gala ceremony at Parliament House.
-
Protecting Your Business from Voltage Variations
29 September 2008Voltage variations, sometimes known as power surges or brown outs, may damage appliances and equipment beyond customers' point of supply. Business customers must take reasonable precautions to minimise loss or damage caused by voltage variations.
-
Vegetation Management and Bushfires
22 September 2008Trees and vegetation contacting power lines can be a dangerous fire risk. Powercor spends millions of dollars every year to keep our network bushfire safe - owners of private overhead lines also need to ensure required clearance distances are maintained.
-
Queensland Power and Gas Conference 2008
12 September 2008Powercor Network Services is proud to be the major sponsor of Queensland Power and Gas 2008. This two day conference brings together leading energy chiefs to discuss the future direction of Australia's next energy powerhouse, Queensland.
-
Security of Supply Project Levy Approved by ESC
25 July 2008A significant CitiPower network project to deliver a higher level of security to the power supply in Melbourne's Central Business District, and the associated levy to support the project, have received endorsement from the Essential Services Commission.
-
Customer Interface Tools Now on a Single Page
18 July 2008The CitiPower and Powercor website offers a number of online customer tools and forms, which assist in reporting faulty streetlights, making compliance declarations, applying for permits or site visits and registering compliments or complaints.
-
CitiPower Proudly Supports Melbourne Open House
04 July 2008On 20 July, Melbournians will be given a rare opportunity to look inside and celebrate some of Melbourne's most intriguing architectural sites. CitiPower is a proud supporter of the inaugural Melbourne Open House, shining a light on our city's treasures.
-
Powercor Proudly Supports the Fun4Kids Festival
01 May 2008Powercor is thrilled to be on board as a supporter of Australia's best children's festival, Fun4Kids. The festival is eight days of seriously good fun on the Great Ocean Road from Sunday 29th June to Sunday 6th July.
-
Improving Communities Through Health and Safety
18 April 2008Our regional depots have donated almost $80,000 to Victorian charities since 2000 through our Health and Safety LTI scheme. Locations are rewarded for zero lost time injury milestones, and those monies are reinvested into the communities where we operate.
-
CitiPower and Powercor Thank Customers for Their Patience
03 April 2008Significant progress has been made restoring power supplies to CitiPower and Powercor customers after Wednesday's damaging winds. Several hundred customers remain off supply, while crews work to resolve smaller single premises faults.
-
Look Up and Live Near Overhead Powerlines
31 March 2008Powercor has teamed up with the State's electricity safety regulator, Energy Safe Victoria, to help prevent serious injury or death resulting from trucks hitting powerlines during the forthcoming season when bulk deliveries are made to farms.
-
Report Faulty Streetlights Online
20 March 2008CitiPower and Powercor are responsible for maintaining most types of streetlights within our network areas. We attend to faulty streetlights as soon as practicable when reported by customers, or immediately when detected as part of our regular patrols.
-
Business Notches Up a Century for Apprenticeships
07 February 2008CitiPower and Powercor's long term commitment to addressing the skilled labour shortage and building a sustainable workforce has reached a significant milestone with more than 100 apprentices and trainees on the business's books for the very first time.
-
Remember Electrical Safety Over the Holidays
17 December 2007CitiPower and Powercor is urging customers to identify and eliminate electrical safety risks, both around the home and in the community this festive season.
-
2008 Network Performance Targets Released
14 December 2007CitiPower and Powercor works with the Essential Services Commision to deliver ongoing improvements to our almost 1 million network customers. We've recently released our supply reliability targets for 2008.
-
New Website Launched for Civil Contractors
27 November 2007All five Victorian Electricity Distributors have developed an industry website, outlining installation requirements for Civil Contractors.
-
Mystery Melbourne Prize Winners Announced
14 November 2007CitiPower would like to thank all the entrants of last month's CitiPower Mystery Melbourne contest. Five lucky winners were randomly selected to win a prize.
-
Regulator Acknowledges Strong Performance
26 October 2007CitiPower and Powercor have delivered strong performance across a range of measures according to the comparative report on the state's five electricity distributors, released by Victoria's independent energy regulator.
-
New Look Website - User Feedback Welcome
19 October 2007Our new website has brought together the CitiPower and Powercor network brands on a new platform that's easier to navigate and simpler to use.
-
Energising Business, Locally
19 October 2007Spreading business skills and knowledge is one of the keys to economic prosperity in any community. We regard business award programs as one of the best ways to share business know-how more broadly within regional communities.
-
2006 Annual Report
16 May 2007Our third Annual Report showcases our objectives, strategies and performance results over the 2006 calendar year.
-
Metering Technology Trials - Select Customers
02 February 2007As a prelude to the roll out of Advanced Interval Metering scheduled to start in 2008, trials are being conducted across Victoria to identify the best available communications technologies.
-
Updated Tariff Strategy Reports
10 January 2007CitiPower and Powercor have prepared updated Tariff Strategy Reports that outline their overarching tariff strategies for 2006-10.