Keeping you safe
Information you need to stay safe when working around our electricity networks, including in and around your home.
Electrical faults and emergencies
If you experience any electricity faults or emergencies, call our 24 hour service line:
CitiPower 13 12 80
Powercor 13 24 12
13 14 50
SMS or email updates
Register to receive SMS or email power outage updates.Register
Important safety information.
Our investment to reduce bushfire risk.
We are replacing sections of High Voltage lines in some bushfire prone areas.
Safety is our number one priority.
Important tips to keep you safe around electricity.