What to do in a power outage

No power? Follow these 5 steps to check if you're power outage is network related or within your home.

  1. Check your switchboard and look for any tripped circuit breakers or safety switches. Hopefully it’s just a case of resetting these and your power will return.
  2. If you are still without power, check our current outages page for details of interruptions in your area. Information is updated every 5 minutes.
  3. If your outage is not listed or if you have further information that would assist our crews, call us on the numbers below.
  4. Keep clear of any fallen power lines as these should always be treated as live and dangerous.
  5. Check in with your neighbours. Particularly those with special needs such as elderly and people with disabilities.

Our number one priority during a power outage is the safety of the community and our workers.

Want to receive outage notifications?

Want to receive outage notifications?