CitiPower Regulatory Reset 2026-31

Every five years, we prepare a business plan for review and approval by the Australian Energy Regulator. This process, known as the regulatory reset, determines how much customers pay for our services.

We engaged with our customers and stakeholders to develop this plan, which was assessed and finalised by the Australian Energy Regulator (AER) in April 2026.

We’re investing $1.2 billion in our network from 2026 to 2031 and we will deliver all of this with an annual bill reduction of $9 every year.

Learn more andhave your say

You can learn more about our 2026-31 regulatory proposal, including the proposed initiatives, at Engage CitiPower. You can also share your feedback and register for updates.

Go to Engage CitiPower

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Major outages

Due to a storm event we have major outages across our network. For up to date information please visit our outage map

View the outage map