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Be safe. Be smart. Be ready.

Prepare for unplanned power outages with these simple steps.

Be safe. Be smart. Be ready.

Prepare for unplanned power outages with these simple steps.

Emergency advice

Check for outages in your area

Check outages in your area
Check outages in your area
Check outages in your area
How can we help you today?
Multi-factor Authentication (MFA)

To enhance the security of our systems and protect sensitive data, all myEnergy, eConnect and mySupply users will soon need to use Multi Factor Authentication to log into their account.

Learn more
Ballarat East Zone Substation

We’re upgrading Ballarat’s energy network to ensure all the city’s homes and businesses can access reliable and safe power as the region’s population grows.

Ballarat currently has two substations, and a third is required to meet increasing demand and support the effective ongoing operation of bushfire safety devices installed in the region.

Learn more
Be Safe. Be Smart. Be Ready. in case of power outages

Extreme storms, floods, fires or high heat can damage the electricity network and affect power supplies.

We monitor weather conditions closely and get ready for these types of events, but you can act too by preparing for power outages as part of your emergency plan.

Learn more

Got a question for our team?

Contact us online or via phone for general enquiries, as well as and faults or emergencies.