Contact Us
| Contact Type | Phone Number/Email | Service |
|---|---|---|
| Service difficulties and faults | Powercor: 13 24 12 CitiPower: 13 12 80 | 24 hour |
| Connection enquiries General enquiries Trees or vegetation near powerlines Electricity safety advice | Powercor: 13 22 06 CitiPower: 1300 301 101 | Business hours |
| Telephone interpreters | 13 14 50 | External provider |
| Email enquiries | General enquiry | Not appropriate for faults |
| Complaints or compliments | Customer feedback | Not appropriate for faults |
| Non-urgent maintenance (i.e. graffiti, pit lids, bees, termites) | Non Urgent Maintenance And Graffiti | Business hours, not appropriate for urgent faults |
| Postal address | Locked Bag, 14090, Melbourne, 8001 |
© 2021 CitiPower and Powercor Australia