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CitiPower
CitiPower supplies 332,000 customer connections in the Melbourne CBD and inner suburbs. With forecasts expecting Melbourne to become Australia’s most populous city, our electricity is relied upon by customers ranging from residents, small businesses and major office buildings to world-class sporting, public health, education and cultural precincts.
Powercor
Powercor supplies electricity across 64% of Victoria spanning from the western suburbs of Melbourne through central and western Victoria to the South Australian and New South Wales borders. Households represent about 86% of our 844,000 customer connections which also include 11,175 commercial and industrial businesses and over 100,000 small businesses mainly in the health care, agriculture, forestry and fishing sectors.
Energy supply chain
There are four steps in the energy supply chain that gets electricity to your home or business.
Power generation
It starts with large-scale generators – hydro, wind, solar, coal and gas-fired – that produce the electricity in the National Electricity Market.
Transmission
Generated electricity is transported at high voltage along transmission lines. These are the large towers with multiple powerlines that you see across the country.
Distribution and meter management
CitiPower and Powercor take the power from these transmission lines, convert into a lower voltage, and then distribute it via our network of poles and wires to your home or business. Our role is to make sure power is safely and reliably delivered to your electricity meter, which measures the amount of electricity you use.
Energy retailer
We share your electricity data with your energy retailer, who is responsible for sending your electricity bills.
Our key activities
- maintaining network safety and reliability to meet the current power supply needs of our customers
- extending and upgrading the network so that the future power supply needs of customers are met when required
- operating the network 24×7
- connecting new customers to the network
- maintaining the public lighting system
- reading electricity meters
- providing meter data to retailers
What we do: CitiPower
What we do: Powercor
