A number of tools and resources are available to support energy retailers in working with us to:
Please use the Retailer Enquiries Form below to submit requests relating to:
Or for urgent inquiries such as same day energisations, call:
This form is provided for Electricity Retailers only.
Retailers can submit enquiries and requests relating to:
If required, please refer to the industry Retail Operations Contact List (ROCL) for process owner and escalation contact details for each business process.