Network upgrades with mySupply

Our mySupply portal is the simplest way for partners, local governments and developers to request an upgrade or extension to our network.

Use mySupply for any negotiated connection service requiring large or complex works such as:

• connections to residential dwellings and small commercial premises requiring greater than 170 amps
• embedded generation connections greater than 200kW
• embedded generation which is not compliant with AS4777 for micro-generation
• high voltage, reserve capacity or dedicated assets
• urban residential developments

For the delivery of these services there are two options:

Option 1 is that we construct the connection assets for an agreed fee.

Option 2 is where the partner or developer constructs the connection and then gifts the assets to us under our contestability framework, for example, a connection to a new housing estate. Under the second option, we then assume responsibility for the ongoing maintenance of these assets.

Once we receive your application, we’ll get in touch to guide you through the upgrade process.

Click here to lodge your application via mySupply.

For information about our Connection Policy and how charges are set, read the CitiPower Connection Policy and Powercor Connection Policy.