General enquiry

For general enquiries not related to faults, outages or public safety.

Contact usGeneral enquiry

In an emergency, call 000.

Please do not use this form to report:

  • Power Outages
  • Electrical Faults
  • Hazards or Public Safety Issues

For emergencies, contact our 24-7 Faults and Emergencies Contact Centre

For general enquiries

This form is for general enquiries. Please allow up to 5 business days for us to respond to your message.

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Your details

Your NMI number appears on the bill you receive from your retailer