Registered Electrical Contractors help us to supply the quality of service our customers expect.
As an REC, you’re a valuable part of our team so, we provide you the support you need to help do your job well.
Some of these services include:
- Dedicated phone lines and email addresses
- Tech Talk newsletters
- Online training
- On-site visits
Our REC helpline is available 24 hours a day, 7 days a week by phoning: 1300 360 410
REC FAQs
When there’s a booking for a service truck or our metering section, we’ll call you to arrange a time.
Your supply will be connected within 10 business days from receiving all the paperwork from the retailer.
Yes, if we can organise a crew. There will be additional costs for working after hours.
A CTA will meet you on site to go through the process.
You can send us a letter or an email with your requirements. Then a project manager will be in touch within about four weeks.
Normally within 48 hours, or at an arranged time.
Your inspector works for you but may not know about some of our requirements.
