We work 24/7 to deliver you a safe and reliable electricity supply.
If your connection to the electricity network doesn’t meet safety standards, we may not be able to reconnect your supply until repairs are completed.
You may also be issued with a defect notice. A defect notice means that the electricity supply to your property has become defective and requires your attention to have it rectified.
Common types of defects are:
Once repairs are completed, we will reconnect your supply free of charge.
Engage a licensed electrician:
Your licensed electrician will: