Every five years, we prepare a business plan for review and approval by the Australian Energy Regulator. This process, known as the regulatory reset, determines how much customers pay for our services.
We engaged with our customers and stakeholders to develop this plan, which was assessed and finalised by the Australian Energy Regulator (AER) in April 2026.
We’re investing $3.1 billion in our network from 2026 to 2031 and we will deliver all of this with an annual bill reduction of $8 every year.
What you told us
Over the past five years, we’ve spoken directly with more than 10,440 customers and 295 stakeholders to understand what matters most to you. You told us you want:
- a reliable, safe and resilient electricity supply
- everyone to have access to affordable and equitable electricity
- help to transition towards sustainable energy sources for a cleaner future.
Proposal documents
